Elevateskill

Your career catalyst

Introduction

ElevateSkill (“Website”), a brand owned and operated by Keerthi Bizplus4u IT Services Private Limited (“Company”), is committed to providing high-quality services to its users. This Refund and Cancellation Policy outlines the conditions under which refunds may be granted for services purchased through the Website.

1. Applicability

This Refund and Cancellation Policy applies to all skill development courses, pre-placement training, internships, and related services offered on ElevateSkill. By purchasing any service, you agree to this Policy.

2. General Refund Terms

  1. Refunds will be considered only for eligible requests made within the specified time frame as outlined in this policy.
  2. Refunds will be processed in the original payment method or as credits to your ElevateSkill account, as determined by the Company.
  3. Processing of refunds may take up to 7-10 business days from the date of approval.

3. Non-Refundable Services

Refunds will not be granted under the following circumstances:

  1. If the course or service has been completed or accessed fully by the user.
  2. For any one-time or registration fees paid.
  3. For promotional or discounted purchases unless otherwise stated.

4. Eligibility for Refunds

Refund requests will be eligible in the following scenarios:

  1. Service Not Delivered: If the purchased service is not delivered as promised, you may request a refund.
  2. Technical Issues: If technical difficulties prevent access to the service and cannot be resolved within a reasonable time frame.
  3. Duplicate Payment: If a duplicate payment is made for the same service, the extra payment will be refunded.

5. Refund Process

To request a refund, users must follow these steps:

  1. Contact Support: Submit a refund request by contacting us at info@elevateskill.in with your payment details and reason for the request.
  2. Verification: The Company will review your request and may contact you for additional information if necessary.
  3. Approval or Denial: You will be notified of the approval or denial of your refund request within 5-7 business days of submitting your request.

6. Cancellation Policy

  1. Cancellations are allowed within three days from the day of enrollment.
  2. Cancellation charges may apply and will be deducted from the refund amount.
  3. Refunds for cancellations will be initiated within the standard processing time of 7-10 business days after approval.

7. Partial Refunds

In certain cases, a partial refund may be issued if:

  1. A portion of the service has been utilized, and the remaining portion remains unused.
  2. You decide to discontinue the service midway due to valid reasons as determined by the Company.

8. Changes to the Policy

Keerthi Bizplus4u IT Services Private Limited reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Users are advised to review the policy periodically.

9. Governing Law

This Refund and Cancellation Policy is governed by the laws of India. Any disputes arising from or related to refunds will be resolved under the jurisdiction of the courts located in Hyderabad.

10. Contact Us

For any questions or assistance regarding refunds, please contact:

Keerthi Bizplus4u IT Services Private Limited
Email: info@elevateskill.in
Phone: +91-9381343545
Address: Keerthi Bizplus4u IT Services Pvt Ltd
Unit No 203, 2nd Floor Suite No.588, SBR CV Towers, Sector-I, Sy No 64, HUDA Techno Enclave, Madhapur, Hyderabad – 500081

We value your experience with ElevateSkill and strive to resolve your concerns efficiently.

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